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All conference events were held in person at the Loews Chicago Downtown Hotel on August 5-7.

All sessions are listed in the Central Time Zone.

MONDAY, AUGUST 5
TUESDAY, AUGUST 6
WEDNESDAY, AUGUST 7

8:00 AM, Aug 6

  • 8:00 AM – 9:00 AM

Breakfast

Who should attend? All Attendees

Join us for breakfast to fuel yourself for an energetic day of learning and networking!

9:00 AM, Aug 6

  • 9:00 AM – 10:00 AM

Keynote: Thinking Inside The Box: How tough times fuel true creativity and innovation

Who should attend? Imagination Alchemists, Visionary Pioneers

We’ve all said it: “If only I had ________, then I could do __________.” We’re convinced that the only thing standing between us and our best work is more money, more time, more resources, more buy-in, a better team, a better boss, a better piece of software… the list goes on.

But the truth is, real creative work thrives within constraints.

True creative work exists in the gap between what you have and what you think you need. After all, if you had everything you needed, you wouldn’t need creativity at all. True creativity showed up when the Apollo 13 astronauts had to make square filters fit round tubes. It showed up when a global pandemic made in-person work a liability. And it’ll show up for you too, once you let go of your misguided beliefs about what true creativity requires.

Sponsored by

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Kyle Scheele

Champion of Crazy Ideas

Keynote Speaker

10:00 AM, Aug 6

  • 10:00 AM – 10:15 AM

Welcome to Chicago

Who should attend? All Attendees

Welcome to Chicago! We are excited to see our owners, speakers, sponsors, and guests. Buckle up! Over the next day and a half, we will share what MDC is doing around innovation, research, projects, and solutions. Plus lots of networking opportunities with other MDC owners over great food and drinks!

Jeff Kline

President & CEO

MDC

Kevin Johnson

President & CEO

Suncoast Credit Union

10:15 AM, Aug 6

  • 10:15 AM – 10:45 AM

MDC's Strategic Execution Office: Ideating for the Future

Who should attend? Industry Trailblazers, Forward Thinkers

Your Strategic Execution Office will share the latest in project updates. And you'll have the chance to put your thumbprint on the industry as we ideate for the future.

Michelle Mozzar

SVP, Strategic Execution Office

MDC

Alex Johnson

Business Consultant

MDC

10:45 AM, Aug 6

  • 10:45 AM – 11:15 AM

Networking Break

Who should attend? All Attendees

Practice channeling your inspiration into action and go grab a snack or more caffeine. We’ll see you back after the break!

11:15 AM, Aug 6

  • 11:15 AM – 12:00 PM

Navigating through Turbulence: Economic Insights for Credit Union Executives

Who should attend? Future-Focused Leaders, Strategists

In today’s turbulent economic environment, credit unions and their members face unprecedented challenges, from persistent inflation to shifting credit conditions to an uncertain political landscape. These issues are compounded by geopolitical risks and evolving market dynamics. Join Dr. Shawn DuBravac for a critical exploration of the U.S. economic landscape tailored specifically for credit union executives. In this session, Dr. DuBravac will delve into the stickiness of inflation, upcoming Federal Reserve decisions, the impact of political events on economic conditions, and credit dynamics affecting consumers and businesses. Additionally, Dr. DuBravac will address the potential resurgence in sectors like manufacturing and dissect the intricacies of current labor market dynamics.

Shawn DuBravac

President

Avrio Institute

12:00 PM, Aug 6

  • 12:00 PM – 1:00 PM

Lunch

Who should attend? All Attendees

Join the group for lunch and enjoy the sunshine. We'll see you back after the break!

1:00 PM, Aug 6

  • 1:00 PM – 1:45 PM

Innovate Like a Rap Star

Who should attend? Visionary Catalysts, Change-Makers

Learn how the “elements of an innovator” can be found by studying the “4 elements of hip hop” (DJ, MC, Breakdancing and Graffiti). Using hip hop as a lens to find innovation lessons, this keynote collides worlds to find common ground and new insight. With a fresh take on Trend Hunter’s Create the Future framework, the session delivers tactical takeaways for tomorrow’s innovators.

Jonathon Brown

Chief Growth Officer

Trend Hunter

1:45 PM, Aug 6

  • 1:45 PM – 2:30 PM

MDC Project Update: Deposit Solutions: Boost Your Deposit Growth

Who should attend? Financial Strategists, Future-Focused Leaders

Dive into transformative funding solutions with MDC & ModernFi. Hear from ModernFi Founder and CEO, Paolo Bertolotti and MDC Owners about the impact of providing extended NCUA Insurance and source funding on demand. We’ll check in on the progress of the first credit union deposit network and its potential. Hear about the status of the program, and the opportunity to participate and invest in ModernFi.

Jeff Kline

President & CEO

MDC

Paolo Bertolotti

CEO and Co-Founder

ModernFi

2:30 PM, Aug 6

  • 2:30 PM – 2:45 PM

Express Break

Who should attend? All Attendees

Refuel with a splash of coffee or snack on the way to your breakout sessions!

2:45 PM, Aug 6

  • 2:45 PM – 3:30 PM

Breakout Session – Unlocking Member Lending Potential

Who should attend? Financial Strategists, Future-Focused Leaders

The Balance Sheet Marketplace project is exploring ways to smooth out the loans cycle and remove balance sheet constraints when making loans to members. Join us for an exclusive update on the progress of the project and partnership updates. Don’t miss your chance to serve your members by supporting their goals and dreams.

Jeff Kline

President & CEO

MDC

John Carew

Chief Strategic Officer

Georgia's Own CU

2:45 PM, Aug 6

  • 2:45 PM – 3:30 PM

Breakout Session - Making the Future Work

Who should attend? Futurists, New MDC Owners

Join Jake Dunagan, Research Director from Institute for the Future, as he delivers an interactive session that introduces futures thinking and the core methodologies of strategic foresight.

Jake Dunagan

Director, Governance Futures Lab

IFTF

3:30 PM, Aug 6

  • 3:30 PM – 4:00 PM

Networking Break

Who should attend? All Attendees

Take a power walk, re-caffeinate, and we'll see you back after the break!

4:00 PM, Aug 6

  • 4:00 PM – 5:00 PM

Mastermind Live: Transforming Customer Experiences with Data and AI

Who should attend? Experience Champions, Forward Thinkers

We’re bringing Mastermind from your screen to the Mainstage Live! Kerry Bodine, CEO of Bodine & Co., author, and former Forrester researcher will ignite the conversation around customer experience. Explore how you can combine the right types of data — at the right time — to deliver remarkable customer experiences. And assess where you should deploy AI to truly solve core customer experience challenges — and propel your organization forward. You will leave with an elevated mindset and tactical next steps for moving forward.

Kerry Bodine

Customer Experience Coach and Author

Bodine & Co

5:00 PM, Aug 6

  • 5:00 PM – 6:30 PM

Cocktails and Networking Reception

Who should attend? All Attendees

Join us for cocktails, apps, and more mingling with fascinating people! This evening is a great opportunity to take your teams out following the reception. The Owner Meeting resumes tomorrow morning with breakfast at 8:00 and speakers starting at 9:00.

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Kyle Scheele

Champion of Crazy Ideas

Keynote Speaker

SPEAKER'S BIO

Kyle Scheele has been called “the patron saint of crazy ideas”. Whether he’s having a Viking funeral for the regrets of 21,000 people, hosting the world’s first fake marathon, or gaining a million TikTok followers in just 25 hours, Kyle is always on the lookout for crazy ideas that produce wildly outsized outcomes. Over the last decade, his projects have been featured in outlets like Fast Company, WIRED, The Washington Post, Yahoo!, BuzzFeed, UpWorthy, Goalcast, and more. His videos have been viewed over 250 million times, and he has spoken to hundreds of thousands of audience members across the United States. More than anything, Kyle hopes that his story can inspire others to chase their own crazy ideas and become the people they were meant to be.

Kevin Johnson

President & CEO

Suncoast Credit Union

SPEAKER'S BIO

Kevin Johnson has been the President and Chief Executive Officer of Suncoast Credit Union since 2016. Suncoast is headquartered in Tampa, Florida and is the largest credit union in the state of Florida with over $16 billion in assets, more than 1.1 million members and 78 branch locations throughout Florida.

Over his 37-year-career at Suncoast, Johnson has served in many roles including Executive Vice-President/Chief Information Officer where he provided organizational leadership for the credit union’s technology and digital strategy.

As an advocate for the credit union industry, Johnson serves on the Boards of CUNA Mutual Group, Members Development Company, and Filene Boards. He previously served on League of Southeastern Credit Unions, Affiliated Consolidated Services, and the Southeastern Credit Union Foundation Boards. Locally, he contributes back to his community through his involvement as a director on the Hillsborough Education Foundation.

A University of Tampa alum, Johnson earned a bachelor’s degree in business management.

When Johnson isn’t helping members save more for life, he can be found fishing, hiking and traveling the world.

Michelle Mozzar

SVP, Strategic Execution Office

MDC

SPEAKER'S BIO

Michelle is the SVP, Head of Strategic Execution Office at Members Development Company. In her current role, she is responsible for leading project strategy and delivering innovative research and solutions to MDC owners. Prior to joining MDC, Michelle served as Vice President for Treasury Implementations at Wells Fargo. She has worked in financial services for over 20 years in multiple leadership capacities, including strategic planning, project management, leadership development, training, and operations. 

She holds a doctoral degree in interdisciplinary leadership from Creighton University. 

Shawn DuBravac

President

Avrio Institute

SPEAKER'S BIO

Acclaimed futurist and trendcaster, Dr. Shawn DuBravac is the author of the New York  Times Best Seller Digital Destiny: How the New Age of Data Will Transform the Way We  Work, Live, and Communicate, which explores how the world’s mass adoption of digital technologies portends the beginning of a new era for humanity in the realms of business,  healthcare, finance, transportation, and culture.

DuBravac is an internationally recognized thought leader and top-rated keynote speaker,  delivering pragmatic and provocative insights on the trends, technologies, and paradigms transforming the globe. His research focuses on the forces shaping tomorrow that are percolating on the periphery of society and business today. By providing an elevated view of developing trends, DuBravac empowers leaders and their organizations to improve strategic decision-making capabilities by understanding the changing landscape and identifying the opportunities that lie ahead.

DuBravac is president of Avrio Institute. Borrowing from the Greek Αύριο meaning tomorrow, the Institute helps leaders prepare for uncertain and divergent futures. Clients include Fortune 100 and Global 1000 companies, scrappy start-ups, government agencies, and non-profit organizations. Grounded in economics, DuBravac served over 12 years as chief economist for the Consumer Technology Association (CTA),  the U.S. trade association representing more than 2,000 consumer tech companies, and owner and producer of CES.

DuBravac writes extensively on disruptive technological shifts and has been widely published on the topics of technology, finance, and economics. His analysis has appeared in The Wall Street Journal, The New York Times, Financial Times,  Washington Post, Wired, Los Angeles Times, Barron’s, and on-air with CNBC,  Bloomberg, NPR, CBS, and other media outlets.

DuBravac has been named one of the top 50 futurist speakers to have at your conference by Readwrite, one of 27 finance thought leaders to read and follow by Prophix, and to Dealerscope’s “40 under 40” list of people to watch in the technology industry. He is a past president of both the CFA Society of Washington, DC, and the Conference of Business Economists, a founding trustee of the CTA  Foundation, and a past board member of the National Association of Business Economists.

DuBravac has taught at the George Washington University School of Business, American University’s Kogod School of Business, the George Mason University  School of Business, Marymount University School of Business, and the University of  Mary Washington. He holds economic degrees from Brigham Young University and  George Mason University. DuBravac resides in Virginia with his wife and three sons. When he’s not helping executive teams decipher coming shifts, he can be found climbing 14ers, running marathons, and coaching youth sports.

Jonathon Brown

Chief Growth Officer

TrendHunter

SPEAKER'S BIO

In the last decade, Dubai Future Foundation, Walmart, Coca-Cola and others have called on Jonathon to maximize their innovation potential. The through-line of his keynote work derives from his decade-long research project interviewing hundreds of innovation leaders globally to uncover methods for sparking systematic innovation. In his day to day, Jonathon guides the vision of Trend Hunter, the world’s largest trend spotting platform. Helping global Fortune 500s to build research and training programs, he’s driven his own “crash course” in corporate innovation and plucked the best practices for the benefit of the audiences he speaks to. As an event emcee and international business keynotes speaker, Jonathon is renowned for his magnetic delivery, executive presence and divergent storytelling style. His best known keynotes include “How to Innovate like a Rap Star,” “Top Innovators in Business,” and “Innovation Tactics from Fortune 500s.”

John Carew

Chief Strategic Officer

Georgia’s Own Credit Union

SPEAKER'S BIO

As Chief Strategic Officer (CSO) of Georgia’s Own Credit Union (12 years), John is responsible for strategic planning process, alignment of organizational activities with the strategic plan, measuring organizational performance, and aiding peers with select strategic initiatives. As President of Georgia’s Own Holdings, John is responsible for proactive management of the credit union’s investments in CUSOs and other partnerships. 

John has worked with other industry leaders in the development of strategic collaborations including Constellation Digital Partners, CU Railz, and Curql Collective and the Curql Funds. His is currently a board of director of Constellation and Curql Collective and previously served on the boards of Payrailz, Georgia Credit Union Services, and Cooperative Services, Inc. 

Prior to joining Georgia’s Own, John held positions leading strategy, mergers, technology, product management, and advocacy.

Kerry Bodine

Customer Experience
Coach and Author

Bodine & Co.

SPEAKER'S BIO

Kerry Bodine’s book, Outside In: The Power of Putting Customers at the Center of Your Business, helps business leaders understand the financial benefits of great customer experiences — and how their organizations must change in order to deliver them.

In 2014, she founded Bodine & Co., a customer experience consulting firm focused on helping organizations fundamentally shift to thinking and working in more customer-centric ways. She’s also a frequent keynote speaker at conferences and private corporate events around the world.

Kerry’s ideas, analysis, and expert opinions have appeared on sites like The Wall Street Journal, Harvard Business Review, Fast Company, Forbes, and USA Today. She holds a master’s degree in human-computer interaction from Carnegie Mellon University.