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FAQ

Frequently Asked Questions

How can I register for the Owner Meeting?

Go to www.MDCOwnerMeeting.com for event information and to register.

How do I decide if I should attend in person?

We are asking each MDC owner to focus on sending your CEOs and senior executive leadership teams for the in-person event. All other staff are invited to watch Next Day On-Demand, as all session videos will be posted to MDC Connect the following day.

Is there a virtual attendance option?

All session videos will be posted to MDC Connect the following day, so all are invited to watch Next Day On-Demand. There is no requirement to register.

What measures is MDC taking to make sure the in-person meeting is safe for all who attend?

MDC’s #1 priority is the health and safety of our attendees, employees, and staff supporting the Winter Owner Meeting. In partnership with the La Cantera Resort and Spa, MDC will adhere to all federal, state, and local authority guidance, as well as any venue or location-specific regulations. Click here for more information on what to expect at the hotel.

When should I plan on arriving/departing?

Join us in person for the Welcome Reception at La Cantera Resort and Spa on Monday, February 10, from 5:30 pm to 7:00 pm CST. The Owner Meeting officially kicks off on Tuesday morning, February 11, at 9:00 am CST and concludes at 12:00 pm CST on Wednesday, February 12.

What can I do to prepare for the meeting?
  1. Review the project pages on MDC Connect. Note: the project pages are also linked in the agenda.
  2. Remind your staff that all session videos will be available Next Day On-Demand, to watch at their convenience.
  3. Schedule a debrief session, following the event, with those on your team that attended the meeting. You will be surprised how many more take-aways you will find this way!
Where is the hotel located in San Antonio, TX?

La Cantera Resort and Spa is located at
16641 La Cantera Pkwy, San Antonio, TX 78256.

Experience the best of San Antonio at La Cantera Resort & Spa. This luxurious resort offers stunning hill country views and a tranquil setting, blending Texas charm with modern sophistication.

La Cantera’s impressive amenities include five pools—some with private cabanas—two scenic golf courses, and a chic spa offering a full range of treatments. Just 17 miles from downtown San Antonio, La Cantera Resort & Spa provides a perfect blend of relaxation and access to the city’s vibrant culture and attractions.

What is there to do around the hotel?

Elevate your San Antonio experience at La Cantera Resort & Spa. Nestled high up in the Hill Country, La Cantera offers a fresh perspective on a destination resort through five sparkling new pools, luxurious cabanas, an adults-only floor, a world-class golf course, a destination spa, and more. But the Resort is also just a stone’s throw from the best things to do in San Antonio – only 20 minutes from the San Antonio International Airport and with a complimentary shuttle to the city’s finest shopping at The Shops at La Cantera, Six Flags Fiesta Texas and more.

Amidst rolling hills and lush trees, you’ll find La Cantera. Though it’s a destination resort in its own right, La Cantera is so much more than that. It’s a Hill Country oasis, a romantic retreat, and a one-stop vacation hidden just outside of San Antonio.

La Cantera Resort offers a complimentary shuttle for guests to enjoy various attractions surrounding the resort. The shuttle has limited availability and is by request only. Visit our concierge or front desk for more information and to request shuttle service.

Stops include:

  • The Shops at La Cantera (Drop off & Pick-up at Perry’s Steakhouse and P.F.Chang’s)
  • The Rim (Drop off & Pick-up at Target and the Palladium)
  • Six Flags (Drop off & Pick-up at Guest Entrance)
How do I make hotel reservations?

Click here to make a hotel reservation online. You can also find more information on the hotel here.

If you wish to book over the phone, you can do so by calling the in-house reservations team at (210) 558-6500, option #1. When booking, please reference the name of the event, and the group code (WOB925A). The hotel will collect a credit card at the time of booking to guarantee the reservation.

Will there be transportation to/from the airport?

Cab and app-based services are available on site at the airport. The hotel does not offer a shuttle to/from the airport.

Which airport should I fly into?

San Antonio International Airport (SAT) is roughly 15 minutes away.

Times vary based on traffic and time of day.

Is there parking available at the hotel?

Self-parking: $20/night with in-and-out privileges (validation required) offered on-site.

Valet parking: Available for $40/night.

May I bring a guest?

Yes, owners can add a guest during their online registration. Your guest may accompany you to the reception events only and they must be the age of 21 or older.

May I arrive early or extend my stay?

Meeting shoulder dates are offered at a discounted rate. It is important to note that reservations made outside of the MDC room block are available on a first-come, first-served basis from February 9, 2024, through February 14, 2024.

Reach out to Megan directly if you need any assistance.

Business Casual attire is recommended for daytime program events. We recommend packing layers as indoor/outdoor temperatures and individual comfort may vary. Additional details regarding evening events and any changes in dress code will be shared in the weeks leading up to the event.

What are MDC’s Terms and Conditions?

I voluntarily agree to accept and assume all risks associated with in-person attendance at any Members Development Company (“MDC”) meetings or events (the “Events”). Click here to review in detail.

I voluntarily agree to the use of any photos or video taken of me, including any statements or testimonials, while in attendance at any MDC meeting or event, to be used for any future promotional materials of MDC. Click here to review in detail.

I voluntarily agree to abide by MDC’s Events Code of Conduct. Click here to review in detail.

Still Have Questions?

Contact Megan Hildebrandt via email or via phone 612.398.1726.

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MDC’s Events Code of Conduct

MDC seeks to provide a welcoming and productive environment for those attending our meetings, workshops, and events. All participants are expected to abide by MDC’s Events Code of Conduct. This Code of Conduct applies to all components of an MDC event, including those sponsored by organizations other than MDC but held in conjunction with MDC events in public or private facilities.

Expected Behavior

  • All attendees, MDC staff, and vendors are treated with respect and consideration, valuing a diversity of views and opinions.
  • Be considerate, respectful, and collaborative.
  • Communicate openly with respect for others, critiquing ideas rather than individuals.
  • Avoid personal attacks directed toward others.
  • Be mindful of your surroundings and of your fellow participants. Alert staff if you notice a dangerous situation or someone in distress.
  • Respect the rules and policies of the meeting venue.


Unacceptable Behavior

  • Verbal comments related to gender, sexual orientation, disability, physical appearance, body size, race, religion, national origin
  • Harassment, sexual harassment, bullying, or discrimination in any form
  • Physical or verbal abuse
  • Inappropriate use of images in public spaces or in presentations
  • Threatening or stalking any attendee
  • Disruption of talks during on-site or virtual sessions


Consequences

  • Anyone requested to stop unacceptable behavior is expected to comply immediately.
  • MDC staff (or their designee) or security may take any action deemed necessary and appropriate, including immediate removal from the meeting without warning or refund of associated incurred event fees.
  • MDC reserves the right to prohibit attendance at any future meeting.


Reporting Unacceptable Behavior

  • If you are the subject of unacceptable behavior or have witnessed any such behavior, please immediately notify an MDC staff member or on-site security.
  • Notification can be done by contacting MDC staff on-site or by emailing your concern to Kristen.Jones@membersdevelopment.com.
  • Anyone experiencing or witnessing behavior that constitutes an immediate or serious threat to public safety is advised to contact 911 and/or locate a house phone and ask for security.

MDC’s Terms and Conditions

I voluntarily agree to the use of any photos or video taken of me, while in attendance at any MDC meeting or event, to be used for any future promotional materials of MDC. I hereby grant MDC permission to use my likeness in a photograph, video, or other digital media in any and all of its publications, including web-based publications, without payment or other consideration. I understand and agree that all photos and videos will become the property of MDC and will not be returned. I hereby irrevocably authorize MDC to edit, alter, copy, exhibit, publish, or distribute these photos and videos for any lawful purpose. In addition, I waive any right to inspect or approve the finished product wherein my likeness appears. Additionally, I waive any right to royalties or other compensation arising or related to the use of the photo or video. I hereby hold harmless, release, and forever discharge MDC from all claims, demands, and causes of action which I, my heirs, representatives, executors, administrators, or any other persons acting on my behalf or on behalf of my estate have or may have by reason of this authorization.

 

MDC’s Terms and Conditions

I voluntarily agree to accept and assume all risks associated with in-person attendance at any Members Development Company (“MDC”) meetings or events (the “Events”) or participation in programs/activities offered by MDC, including the health risks associated with the COVID-19 virus, COVID-19 variants, and any other public health risks. I recognize that attending MDC events is purely voluntary, and I have the alternate opportunity to participate by watching sessions Next Day On-Demand. I agree that MDC is not responsible for any flight or reservation cancellations due to changes in my health circumstances. I voluntarily agree to follow any and all health-related protocols imposed by MDC, the State of Illinois, and the City of Chicago.